Shelbyville Chrysler Dodge Jeep Ram

I've had a really strange experience with this dealership. I saw a Subaru Impreza online for $12,400. I drove 45 minutes from Lexington to see it and when I arrived, I was told it was now $14,400. Obviously that turned me off to this dealership, so I left. I get a call a couple weeks later from a Manager at the dealership asking why I didn't purchase, so I told him what happened. He seemed understanding and apologetic, and I would even say appalled by the bait and switch of this pricing. He promised he would work something out. He called a second time to tell me that between the time they listed the vehicle and the time I saw it later that day, they had to do some work to it so the price went up. Again, he promised me a fair deal. Then on the third call the said they would knock it down to $13.5k. So a grand more than what it was originally listed for so I declined. He got real snarky and said he could put the old tires on if I wanted it for $12,400, which I considered, but obviously he was just "kidding". Anyway, I declined but then yesterday a friend sent me a series of videos from Tiktok that this manager made documenting our calls. Totally legal in KY but just another shady interaction with this dealership. He's making money off the videos of him screwing me over. Does that make sense? And to top it all off, this manager is a felon and spent time in prison for other shady activities. I'm not evening making this up. This is the low of the low. I sure hope someone has a conversation with this guy and sets him straight. Totally unprofessional dealership. Go elsewhere.

My seles person, Joselyn, was great. She was super friendly and nice. She tried her best to provide the best service. She was very easy to talk to. Everyone at the place was polite and professional. The only downside of my car purchase experience was when I asked for some discount of the final price, the manger didn’t accept it and came back with an counter offer, even thought the amount was not so much. All in all, I can recommend buying a car from here.